Terms and Conditions
Effective Date: January 27, 2025
General Agreement
By enrolling in any program, class, or event offered by Butterscotch Music and Art Studio ("the Studio"), students and their guardians (if applicable) agree to abide by the terms and conditions outlined below. The Studio reserves the right to update these terms at any time, with changes communicated to enrolled participants.
Enrollment and Payment
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Registration: Enrollment in classes or programs is on a first-come, first-served basis and is only confirmed upon receipt of the completed registration form and payment.
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We are proud to offer Opus, a user-friendly software platform where you can easily book and cancel lessons at your convenience through our Website (www.butterscotchstudios.com). If you need any assistance with scheduling, rescheduling, or canceling a lesson, please don’t hesitate to reach out to us. Our team is happy to assist you in person or by phone.
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Students enrolled in weekly lessons will be charged on a monthly basis.
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Payments are processed on the 1st of each month.
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Payments not received within 10 days of the due date will incur a $25 late fee.
Attendance and Make-Up Classes
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Regular Attendance: Students are expected to attend all scheduled classes. Consistent attendance is crucial for progress.
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If you cancel a lesson and receive a makeup credit, the credit will be valid for 90 days.
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Makeup lessons cannot be self-canceled.
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Makeup credits issued due to staff cancellations will not expire.
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A maximum of two makeup credits can be held at any time.
Cancellation Policy
We strive to accommodate our students while maintaining fairness for everyone. Please contact us if you have any questions about our cancellation policy.
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Student Cancellations (More Than 24 Hours Notice):
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Cancellations made with more than 24 hours notice will receive a makeup lesson credit.
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Student Cancellations (Less Than 24 Hours Notice):
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Lessons canceled with less than 24 hours notice will be forfeited and charged in full.
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Staff Cancellations (Less Than 24 Hours Notice):
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If a staff member cancels a lesson with less than 24 hours notice, you will receive a makeup lesson credit.
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Staff Cancellations (More Than 24 Hours Notice):
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If a staff member cancels a lesson with more than 24 hours notice, you will receive a makeup lesson credit.
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Trial Lessons:
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Trial lessons are offered at a discounted rate of $30.
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All trial lessons are 30 minutes in length.
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The time slot for a trial lesson will be held for 2 days if you choose to enroll in weekly lessons.
Instruments:
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Students are required to bring their own instruments to lessons, except for piano lessons. If you do not have an instrument, please contact us - we may have one for you to borrow for your lesson.
Dog-Friendly Environment
Butterscotch Studios is a dog-friendly space. If you or your child have any allergies or concerns, please inform us in advance, and we will do our best to accommodate their needs.
Community Guidelines
We are a proud women-and queer-owned space dedicated to fostering a kind and creative community.
By participating in the Butterscotch Studios community—whether in person, online, or via social media—you agree to uphold the values outlined below and contribute to a positive, welcoming environment. Violations of these community rules may result in discontinuing services without a refund, if applicable.
Communication
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Everything is a conversation. Our team is here to support you and cheer you on! We aim to respond to all inquiries and questions within 2 days, but please be patient with us as we are a small team. We believe in fostering respectful and kind communication—between us, from us, and within the entire Butterscotch community.
Absolutely Zero Tolerance for Hate Speech and Bullying
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Bullying of any kind is strictly prohibited and will result in immediate removal from the community and termination of membership (if applicable). Degrading comments or behavior targeting any race, religion, gender identity, sexual orientation, or disability will not be tolerated.
Respecting People’s Privacy
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Butterscotch Studios is a safe space for everyone. Please treat your fellow community members with kindness and respect their personal lives.
No Shame. No Judgement
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This community exists to support and uplift one another. No creative idea is ever a bad idea—embrace the opportunity to try something new!
Health and Safety
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Illness: Students experiencing symptoms of illness are asked to stay home to ensure the health and safety of all participants.
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Emergency Procedures: In case of emergency, the Studio will contact the designated emergency contact listed during registration.
Media and Intellectual Property
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Photography and Video: The Studio may take photographs or videos of classes and events for promotional purposes. By enrolling, students and guardians grant permission for such use unless explicitly stated otherwise in writing.
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Student Work: Any music, art, or other work created by students remains their intellectual property. However, the Studio may request permission to showcase such works in its promotional materials.
Liability Waiver
By participating in Studio activities, students and guardians agree to release and hold harmless Butterscotch Music and Art Studio, its staff, and instructors from any claims of injury, loss, or damage arising from participation in classes or use of Studio facilities.
Form of Communication
The Studio primarily communicates updates, schedules, and other important information via email. It is the responsibility of the student or guardian to ensure the Studio has up-to-date contact information.
Termination of Enrollment
The Studio reserves the right to terminate a student’s enrollment for violations of these terms or other reasons deemed necessary. In such cases, a prorated refund may be issued at the Studio's discretion.
Governing Law
These terms and conditions are governed by the laws of the State of Colorado. Any disputes shall be resolved in courts located within Boulder County.
If you have any questions or concerns about these terms, please contact us at:
Butterscotch Studios
620 Kimbark Street, Longmont, Colorado, 80501
303-483-3257